Available Positions

The role

Our client is a leading media business who are looking to recruit a highly experienced Payroll and Benefits Manager.

This role will take the lead in the delivery and management of the monthly payroll submission and annual benefits window. This person will manage and work closely with an experienced Payroll Partner and will be responsible for the accurate and timely submission of payroll covering 2,000+ employee’s and the engagement of this population in our benefits proposition.

Key Responsibilities

The role will also oversee 4 pension schemes and help run our annual Pension Governance process. The ability to work with stakeholders across our Tax and Finance teams is key, as well as a range of outsourced providers e.g. our benefit broker and payroll partners.

This role sits within a wider People operations team, who as well as supporting the BAU requirements, take on a key role in the cyclical project delivery of a range of the company’s initiatives, that you will need to also support and in some instances lead.

• Management of a small team and ensuring that they deliver against set KPI’s
• Management of a regular month to month payroll
• Management of our pension schemes and the  annual review i.e. our Pension Governance
• Assist the Tax & Workday team in the payrolling of employee benefits
• Assist internal and external auditors with data requests and queries
• Act as the point of escalation for any Payroll and Benefit queries sent via Service Now
• Responsible for annual benefit renewal negotiations with providers, ensuring the business retains the best possible rates for employees and saves cost wherever possible
• Management of the annual benefit window and tasked with increasing engagement where possible
• When required to – analyse our Benefits & Compensations schemes, demographical trends and translate this into creative PowerPoints and dashboards
• Ensure benefits and pensions compliance and audit requirements are met
• Working with our Head of D&I, provide the relevant data for our Gender Pay Gap and Ethnicity Pay Gap reports
• Manage the relationship with our benefits broker across our benefits and pensions, tracking their performance, acting as an escalation point for concerns
• Identify methods that ensure that we are using data to shape our decisions and if there are gaps – how we can capture this information moving forwards e.g., engagement stats regarding benefit take-up, pension opt-out rates, pension amalgamation rates etc.
• Work with the Finance and the Ops team to deliver the annual salary review
• Work with the Finance team to carry out annual benchmarking

What You’ll Love About This Role

1. Think Big: Every day is an opportunity to push boundaries, working across departments to bring fresh ideas to life.
2. Own It: Take charge of projects from start to finish, delivering standout content across the business’s various brands.
3. Keep it Simple: Break down complex concepts into clear, engaging, and easily digestible content that resonates with our audience.
4. Better Together: Collaborate with a dynamic team on campaigns that span all our platforms.

What Success Looks Like

In your first few months, you’ll have:

• Built strong working relationships with the team
• Built strong relationships with the key stakeholders within the business and our external suppliers
• Working with the Payroll Partner, planned and ensured the accurate and timely processing of the monthly payroll
• Established yourself as the point of reference and support across the P&C team when it comes to Payroll & Benefits
• Define the method with which we can manage and ensure a high level of service from our brokers, pension providers and suppliers i.e. how we manage these relationships and track their performance against expectations
• Analysed our current payroll processes and the benefits proposition and presented a roadmap which clearly outlines how we will meet our regulatory requirements, complete cyclical activity alongside our current projects

What you will need

• 3 – 5 Years of experience in a similar role
• 3 – 5 years of experience working with an integrated HR/Payroll information system (Workday is preferable)
• Ability to influence the decision-making process and outcomes through detailed analysis and practical recommendations
• Comfortable working with minimal oversight, in a fast-paced environment with multiple and often changing priorities.
• Someone who is proactive, who enjoys being visible and delivering tangible results
• Strong Microsoft excel skills as well as other Office products, including PowerPoint
• Strong presentation skills – able to clearly communicate complex analysis and tell the story
• Experience in successfully running the payroll process from start to finish
• Ability to produce, analyse and summarise pay related data for reporting
• Knowledge of the management of company pension schemes
• Experience in managing the negotiations that form part of an annual benefit window
• Ability to work constructively and effectively with external suppliers

This business believes strongly in the importance of a healthy work-life balance and the value of a flexible and agile workforce. Therefore, we operate a Smart Working approach. If you need us to make any reasonable adjustments during your recruitment process, please let us know.

How’s it flexible?

• Hybrid working- 3 days in office, flexible on days
• A choice of 2 central London locations to work in
• Flexible working hours

Our client is a manufacturing specialist looking to hire a Customer Operations Lead.

This role will serve as a vital connection between customer satisfaction and operational efficiency. Leveraging expertise in process optimisation, data-driven decision-making, and cross-functional leadership, you will oversee customer accounts while driving continuous improvement in service delivery. Additionally,  the successful applicant will provide executive-level support for strategic planning and project execution, ensuring alignment with the business goals.

Key Responsibilities:

Customer Relationship Management:

Act as the primary liaison between customers and internal teams, ensuring seamless communication and project updates.

Resolve customer questions and issues promptly, addressing concerns with urgency and professionalism.

Conduct customer satisfaction monitoring (e.g., NPS surveys), analyse feedback trends, and implement improvement strategies to enhance loyalty.

Communicate order statuses and delivery commitments to external stakeholders, maintaining trust and transparency.

Operational Excellence:

Standardize workflows for customer communication and order tracking to ensure seamless service delivery.

Lead continuous improvement initiatives to enhance customer-facing and operational processes, reducing costs and increasing efficiency.

Ensure adherence to standard operating procedures (SOPs) across all customer-facing processes and internal operations, maintaining consistency and compliance.

Work closely with the Quality team to uphold quality control standards on behalf of the customer, assisting with liaising in any non-conformance issues.

Work closely with internal departments (Quality, Manufacturing, and Engineering) to align processes with customer needs.

Data Analytics and Reporting:

Design and maintain ways to monitor customer KPIs, OTIF delivery performance, and satisfaction trends.

Present root cause analysis of recurring customer issues to Directors and recommend actionable solutions.

Project-manage high-value customer accounts, ensuring alignment across departments and delivering exceptional results.

Contract and Commercial Management:

Oversee customer contracts, ensuring timely review, compliance, and renewal.

Support commercial negotiations, providing operational insights to optimize agreements.

Work closely with internal departments (Quality, Manufacturing, and Engineering) to align processes with customer needs.

New Business Development:

Act as the first point of contact for new business enquiries and support the Technical, Commercial and finance teams to ensure a seamless process through to quote.

Collaborate with the Commercial Director on onboarding new customers, conducting initial meetings, and understanding client requirements.

Project-manage new product introduction, ensuring alignment across departments and delivering exceptional results.

Executive-Level Administrative Support:

Provide calendar management and logistical support for the Commercial Director, prioritizing critical business and client schedules.

Track and manage actionable items, key decisions, and follow-ups from client meetings and internal strategy sessions.

Support ESG and compliance initiatives as part of enhancing Europlaz’s market reputation.

Required Skills and Experience:

Proven experience in customer account management or operational project management.

Strong leadership and cross-functional team collaboration skills.

Expertise in Lean Six Sigma, data analytics, and process improvement.

Exceptional communication and relationship-building skills.

Proficiency in Microsoft office and IT systems in general

Preferred Experience:

Background in MedTech, healthcare, or manufacturing sectors.

Familiarity with ESG, compliance, and quality systems.

How’s it flexible?

Flexible hours

Part-time of Full-time applications considered

Our client is a manufacturing specialist looking to hire a Customer Account Manager.

This role will support the management of customer relationships, assisting with enquiries, coordinating internal teams, and ensuring high levels of service. The applicant should be keen to develop their account management skills in a dynamic manufacturing environment.

The role will oversee the administration of commercial agreements, performance metrics, and contribute to operational efficiency in delivering customer projects.

Main Purpose of the Job:

• Ensure the voice of the customer is consistently represented.
• Assist the Commercial Director
• Enhance the company’s reputation and foster long-term customer loyalty through excellent service

Key Responsibilities:

• Act as a key point of contact for customers, responding to queries and providing updates.
• Resolve customer questions and issues promptly.
• Assist with contract administration, including tracking renewals and compliance.
• Collaborate with operations and manufacturing teams to meet customer requirements and ensure seamless service delivery. Communicate order status to external stakeholders.
• Oversee on-time, in-full (OTIF) product delivery reporting
• Liaise with the Quality department on customer complaints with commercial impact and follow up to resolution.
• Lead customer satisfaction monitoring through KPIs and monthly reports.
• Be the first point of contact for new business enquiries

Executive-Level Administrative Support:

• Calendar Management: Take ownership of high-level calendar management for commercial Director, ensuring alignment with business priorities and external client schedules.
• Travel Coordination: Organize and coordinate complex domestic and international travel itineraries, including flights, accommodation, and logistics for executives when meeting key clients.
• Meeting Preparation: Prepare agendas, compile necessary documents, and coordinate follow-up actions for client meetings or internal strategy sessions.

Daily Deliverables:

• Monitor and review outstanding orders weekly, tracking progress against delivery commitments.
• Monitor and review incoming sales enquiries and coordinate project discovery meetings
• Be the voice of the customer in the production planning process.
• Manage sensitive information with the utmost confidentiality, particularly regarding contracts, commercial terms, and high-value client negotiations.
• Assist the Commercial Director with key customer visits taking notes and tracking actionable items and key decisions.
• Monitor customer satisfaction through Net Promoter Score (NPS), conduct annual surveys, and follow up on feedback—particularly with dissatisfied customers—to address concerns and identify trends.
• Forecast and track key account metrics, analysing the companies supplier performance from customer feedback.
• Present root cause analysis on recurring satisfaction issues or “wow” points and report findings to the board quarterly.
• Share customer feedback with staff and ensure key insights are communicated across the business.
• Follow up with new enquiries and hold initial meetings alongside Directors, where relevant, to sell and understand the customer requirement

Skills & Experience:

• Strong relationship management and customer service skills.
• Experience in negotiating and managing commercial terms such as contracts and pricing.
• Exceptional communication and attention to detail.
• Advanced MS Office Skills: Proficiency in advanced features of Microsoft Office, particularly in Excel and PowerPoint, to prepare executive reports and analyses.
• Multitasking & Prioritization: Proven ability to handle a wide variety of tasks, prioritize effectively, and manage the dynamic schedules of senior leaders.

Preferred Experience:

• Project management
• Prior experience in a manufacturing or operations environment.
• Experience in MedTech or Healthcare sectors is an advantage.

How’s it flexible?

Flexible hours

Part-time or Full-time applications considered

Our client is a well-established, bespoke recruitment agency specialising within the financial services industry in London. They are looking for a highly experienced recruiter who has headhunted for front office roles and has an existing network within M+A, PE and Investment businesses.

This candidate will be hired as a freelance consultant to hire from Analyst to VP level.

Flexible working hours and based remotely. Face to face meetings will be held occasionally in London.

Generous commission package.

If you’d like to hear more email:

[email protected]

Are you ambitious, full of fun and ready to work on your own terms? 

Boogie Pumps are a hugely popular performing arts school providing highly energy sessions centred around individuality and confidence building for all ages. Children dance, get fit and most importantly… have bags of fun!

No experience in Performing Arts? No worries. You can take on a Boogie Pumps Franchise and run it solely from a management role, employing a range of talented teachers to provide your services.

By joining the Boogie Pumps franchise team you will be able to offer a winning combination of street dance, musical theatre, tap, ballet, performance groups, after school classes, holiday clubs and parties.

All our franchisees have the ability to pick & choose when they work. Being able to work around young families, things that are important to you, social engagements, hobbies and your mental health all while turning a profit is something that every single one of our franchisees has managed to do in their first year of business. Yes first, not third and many of us with young families. The work life balance does not need to be an unachievable myth.

The “whole package” offers after school clubs, weekly & weekend classes, holiday camps, private tuition and parties all at the same cost, allowing our franchisees to get started where they are comfortable. Some take on everything at once, others start with just one thing & build from there. Making the workload work for you is so important to the journey to being successful and this is something we fully support from BP HQ. Everyone’s journey is different.

As mums we wear many hats day to day and running your own company is no different. If you are fabulous at multi-tasking, have a keen eye for detail, can problem solve on the go and are looking for something new – we are ones for you. We will provide you with everything you need to spread the Boogie Pumps sparkle across your territory. Join the Boogie Pumps family and learn from the best.

To find out more check out our Franchise hub:

https://www.boogiepumps.co.uk/franchise/

“The best thing I have ever done not only for my career but my personal life too. Being able to do something I am passionate about and control my work / life balance has been life changing.”

Laurel, Farnham Franchisee

Our client is a well-established property business looking for a Business Development Manager to expand their network of estate agents in areas of London and the M25 orbital.

This is an amazing opportunity to join an entrepreneurially driven business, with a strong commercial focus.

Ideally you will have a background in estate agency or property auctioneering, be comfortable with approaching new business and have a passion for establishing long term relationships within the property industry.

Your role will be to go into estate agents and initiate and develop a relationship with a view to procuring properties for sale by way of auction.

Based in Weybridge Surrey the successful candidate will manage their own diary to cover the allocated region. You will need to be self-motivated, highly organised and confident in your planning + sales ability.

Salary : £40k Pro rata

Full-time or Part-time applications welcome

Flexible working hours

Required in the office for training

Must have access to their own car (milage will be covered in expenses)

Hybrid 1 / 2 days a week in office 2 / 3 days a week in the field

Are you passionate about wellness?

Our client is looking for an exceptionally organised all-rounder to join a very exciting start-up wellness brand.

Working as part of a small core team, the Operations + Admin assistant will assist the Founder with the day to day running of the business with a particular focus on administrative duties. This is an amazing opportunity to play a key role in scaling a business. The candidate will be expected to schedule meetings, pitch business opportunities to corporates, organise events, work with budgets and oversee the day to day running of this dynamic brand. The candidate will need to be super organized, have strong Excel skills, experience working with a CRM system, be confident introducing the business to large corporations and eager to learn.

An ideal opportunity for someone with previous experience in events, production, sales or PR.

Location: Fully remote

Contract: Permanent

Hours: 10 hours per week. Monday 5 hours and Thursday or Friday 5 hours.

Salary: £20 per hour

The ideal candidate

Excellent oral and written communication skills

Be confident in a sales environment

Attention to detail and an ability to produce high quality material to agreed schedules

The ability to work flexibly to attend events outside of working hours from time to time

A commitment to learning and developing your skills

Great team player with a ‘can do’ attitude

Solid IT skills – Microsoft Office, Mailchimp, Google, Zoom

Ideally some experience with Canva or other design packages

Ability to work autonomously, take initiative, and be proactive.

Our client is an award-winning, independent Financial Planning firm based Cheshire with one clear purpose: making people’s lives better. Whether it’s their clients, team, community or anyone who crosses their path! They believe in creating a positive impact in everything they do.

Named one of the top 10 companies to work for in the Best Companies Top 100 List 2023 and the Number 2 Best Financial Services Company to work for in the UK this is where it all happens!

They are not your typical financial planning firm, and this isn’t your typical Client Manager role. Finding the right people is the secret to their success. Join them and you’ll enjoy fantastic benefits including flexible working with boundless opportunities for growth and development.

The role

· Proactively managing and building ongoing relationships with your bank of clients with day to day responsibility for these

· Attending client meetings alongside the Financial Planner, creating meeting minutes to fully document the client’s financial needs and objectives

· Working alongside the Financial Planner with an active involvement in creating and implementing a financial strategy to meet the client’s financial objectives and circumstances

· Carrying out research and analysis of products and services that are appropriate to each client’s financial circumstances and discussing appropriate solutions with the Financial Planner

· Preparing clear investment strategies, mandate, and recommendation reports, ensuring adherence with regulatory standards for review by the Financial Planner

· Completing quarterly reviews of clients’ portfolios to support the ongoing client relationship, including maintaining a client file review system to regularly assess client holdings and changing financial priorities

· Effectively using research and planning systems such as Analytics, O&M, Voyant, Papercloud and wrap platforms such as Nucleus

· Being responsible for ensuring that recommendations are fully implemented in a timely manner

· Maintaining up-to-date knowledge of the industry, compliance and regulatory developments

· Working in line with the requirements of the Consumer Duty legislation to achieve the best outcomes for our clients

·Part time hours will be considered

The ideal candidate

· You will be qualified with the Chartered Insurance Institute CII Level 6 Advanced Diploma in Financial Planning or an equivalent qualification

· You will embody their values of Integrity, Growth, Simplicity and Excellence

· You will be hard-working, energetic and able to easily adapt to change

· You will thrive in a culture rooted in fun, collaboration, learning and growth

· You will strive for excellence, setting high standards and be fully committed to nurturing your development with their support

The Package

· Salary between £40,000 – £55,000

· Up to 5% matched pension scheme

· Up to 38 days holiday (plus bank holidays)

· Hybrid working

· Income protection

· 3 paid charity days per year

· Private medical (after 2 years)

· Profit share

· Life assurance (4x pensionable salary)

· Enhanced sick pay

· Enhanced maternity/paternity pay

· Paid study/exam leave plus we cover the cost of qualifications and subscriptions

· Team events including monthly Friday social

· Free breakfast

· Free parking

· Financial support for counselling

· Perkbox

· Subscription to Calm App

How’s it flexible?

Hybrid

Part-time opportunities

About the role

• Work closely with the CEO and Head of Marketing to craft innovative and cohesive design concepts that align with the brand’s vision.
• Create and produce printed materials, such as training manuals, advertisements, brochures, mailers and posters, ensuring consistency and high quality across all outputs.
• Develop a range of digital assets, including banners, email templates, and promotional graphics for websites.
• Design engaging social media content that resonates with our audience and drives cross-platform engagement.
• Design visually appealing and functional packaging that enhances the brand’s identity and resonates with the target audience.
• Contribute to the design of user-friendly and visually appealing interfaces for websites, ensuring a seamless brand experience across all digital touchpoints.
• Oversee multiple projects from concept to completion, ensuring timely delivery and adherence to the brand’s standards and guidelines.

Requirements

• Prior design experience working in a design agency or in-house experience with a focus on both print and digital
• Bachelor’s degree in Graphic Design, Visual Arts, or a related field.
• Proficiency in Adobe Creative Suite (Photoshop, Illustrator, InDesign).
• Experience with web and app design tools such as Sketch, Figma, or Adobe XD.
• Strong portfolio showcasing a variety of print and digital design projects.
• Excellent visual and conceptual skills with a keen eye for detail.
• Strong understanding of branding, typography, colour and layout principles.
• Ability to manage multiple projects simultaneously and meet tight deadlines.
• Excellent communication and presentation skills.

How’s it flexible?

Flexible working hours – Hybrid working- Finish at 3pm on a Friday